Terms of service

1. Acceptance of the Terms
By using this website or completing any purchase, you agree to all the Terms and Conditions stated on this page.

2. Accuracy of Information
Customers are required to provide accurate and complete information when placing an order and are responsible for any delay or issue resulting from incorrect information.

3. Product Availability
All products displayed on the website are subject to availability at the time of ordering. The store reserves the right to cancel an order or adjust the delivery date if a product becomes unavailable, while notifying the customer.

4. Differences in Colors and Images
Product colors or details may vary slightly from the displayed images due to differences in screen settings or photography conditions.

5. Order Confirmation
All orders are confirmed by our customer service team or through the official communication channels approved by the store.

6. Booking Deposit
A booking deposit is required in advance to confirm the order before production, preparation, or customization begins. An order is not considered confirmed until the deposit has been received.

7. Non-Refundable Deposit After Production Begins
The booking deposit is non-refundable once the order's production or preparation has started, especially for customized or made-to-order products.

8. Product Inspection Upon Delivery
Customers must inspect the product upon delivery in accordance with the store's approved Return and Exchange Policy.

9. Price and Policy Changes
The store reserves the right to modify prices, offers, or policies at any time without prior notice, provided that such changes do not affect previously confirmed orders.

10. Right to Cancel an Order
The store reserves the right to cancel any order in the event of pricing or data errors, or if misuse of the service is suspected.

11. Content Copyright
All content, images, and designs on the website are owned by the store and may not be used or republished without prior permission.

12. Applicable Law
All purchases, website usage, and any legal disputes are subject to the laws and regulations applicable in the Arab Republic of Egypt.