Refund policy

1. Product Inspection Upon Delivery
Customers must inspect and check the product upon delivery to ensure that it matches the stated specifications.

2. Refusing the Shipment in Case of an Issue
If there is any issue with the product, the customer has the right to refuse the shipment immediately without any additional fees.

3. No Returns After Acceptance
Once the product has been received and accepted by the customer, returns are not permitted.

4. Warranty for Pure Silver Products
Pure silver products are covered by a 90-day warranty against material defects only.

5. Return or Exchange During the Warranty Period
A return or exchange is available during the warranty period if a defect in the product's material appears.

6. Cases Not Covered by the Warranty
The warranty does not cover any damage resulting from misuse, such as scratches, breakage, or exposure to factors that may affect the product.